Help & support

Questions, problems, or something to report? Email support@maeviedu.com and a person will get back to you, usually within one business day. It helps to send the email address on your Maevi account and the name of the class.

Buying a class

Classes are sold on this website, to people with an active US state beauty license. The first time you buy, we ask for your license details and a photo of your license. A person checks it, usually within 1 to 2 business days, and you only do this once. You can start at Account → License. Classes are digital products and all sales are final; see the Refund Policy for the exceptions.

Watching

Classes you’ve bought are in your Library, on the website and in the Maevi app, signed in with the same account. They stream online and can’t be downloaded. If a video won’t play, check your connection, then email us with the class and lesson name.

Your account

• Forgot your password? Reset it here.
• To delete your account, open Account in the app (from Home or Library) or Account on the website, and choose Delete account. Deleting it ends access to classes you’ve bought.

Reporting content or a creator

Signed in, you can report a class from its page. In the app, the ••• menu on a class or a creator’s page also lets you report the creator, or block them so their classes stop appearing for you. We review every report within 24 hours. Our Terms explain what isn’t allowed.

Teaching on Maevi

Licensed pros can apply to teach. See how it works.

Maevi is operated by Maevi, LLC, Utah. Privacy Policy