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Maevi

Privacy Policy

This explains what Maevi collects and why, in plain language, across our website and our app. Maevi is operated by Maevi, LLC, a Utah limited liability company. We try to collect only what we need to run the marketplace. We don’t use advertising trackers, and we don’t sell or share your personal data for advertising.

What we collect

Account info: your email, the name you choose to show, and your password (stored by our sign-in provider in a form we can’t read). For educators: your bio, links, photos and professional license details. To pay you, Stripe collects your identity details (such as your date of birth and Social Security number) and your bank account directly. We don’t store those; we only keep your Stripe account reference and whether payouts are switched on. Purchase info: what you bought, when, and what you paid; card details are handled by Stripe, not stored by us. Usage: which lessons you’ve completed and where you stopped, to power your library and resume playback, and key steps such as viewing, previewing and buying a class, recorded in our own database to understand how Maevi is used. What you upload: photos and videos you choose, such as lesson videos, cover photos and profile photos. The app only reads the items you pick from your photo library. Safety records: reports you file and creators you block. We don’t collect your location or contacts, and nothing is used to track you across other companies’ apps or websites.

What other people can see

Your display name and profile photo appear next to reviews you post. An educator’s storefront, profile, classes and (once verified) license type, state and verification month are public. Everything else in this policy is private to you and our admins.

Playback records

When you start a paid lesson, on the website or in the app, we record the time, the lesson, your IP address, and your device and browser type. We use them only to prevent fraud, such as a shared account, and to answer payment disputes, for example to show your bank that a class it’s asking about was watched.

Video

Class videos are delivered through short-lived signed links tied to your access, so paid content can’t be viewed by people who haven’t bought it. Our video provider, Mux, measures playback quality (such as buffering and load times) for each view. That data isn’t linked to your name, email or account, and the player doesn’t set a cookie.

Analytics

We count page views with Vercel Web Analytics, which doesn’t use cookies and doesn’t identify you. When you arrive through a creator’s link or a campaign link, a first-party cookie remembers where you came from (the creator’s handle or the campaign tags), the page you landed on, and when, for 90 days. Only the first link counts. If you sign up or buy, we save it with your account or purchase so we can see which links lead to sales. None of this is shared with advertisers.

Crash reports

If a page or the app breaks, we record what went wrong: the page or screen, the error message (with email addresses, ids and links removed), the app version, and when it happened. Crash reports don’t include your name, email, account or IP address. We use them only to fix bugs.

Cookies and storage on your device

  • Sign-in cookies (named sb-…-auth-token): keep you signed in. Needed for the site to work; they last until you sign out.
  • maevi_ref: the link that first brought you here, for 90 days (see Analytics).
  • Drafts in your browser: an unfinished educator application and unsaved class edits are saved on your own device so a reload doesn’t lose them. They never leave your device, and your license number is never saved there.
  • Sign-up helper: when you switch between sign-in and sign-up, the email you typed is kept for that browser tab only.

We don’t use advertising or cross-site tracking cookies. Because we don’t track you across other sites or sell or share your data for advertising, there’s nothing for a Do Not Track or Global Privacy Control signal to switch off; your browser’s signal doesn’t change what we collect.

Email

We send the emails you need to use Maevi, such as receipts, license decisions, payout notices and account messages. We only send news, like new class launches, if you tick “Email me when new classes launch”. We haven’t sent any news emails yet; when we do, every one will have an unsubscribe link. You can also stop them any time by emailing support@maeviedu.com.

License documents

Classes are sold to licensed professionals, so buyers and educators give us their license details, the name as it appears on the license, and a photo of their license. These are stored privately and only ever viewed by our admins for verification, who may check them against your state licensing board’s public records. We keep only your latest photo. Once your license is verified, an educator’s public profile shows their license type, state and the month we verified it. A buyer’s license is never shown to anyone. The number, photo, name on the license and expiration date are never shown publicly or shared with other users. When you confirm you’re 18 or older, we record when you did.

Who we share with

We use trusted processors to operate: Supabase (database & sign-in), Vercel (hosting and page-view analytics), Stripe (payments and educator identity checks), Mux (video), Resend (email we send), and Google Workspace (our support inbox). They process data only to provide their service to us. Our hosting and database providers keep standard server logs, including IP addresses, for about a week, for security. We don’t sell your personal data. If you dispute a charge, we share your purchase record, your confirmation that the sale was final, and the playback records for that class with Stripe and your bank to answer the dispute. We may also share information when the law requires it or to protect people from harm or fraud.

How long we keep things

  • Your account, profile and uploads: until you delete your account.
  • Purchase and payout records: as long as tax and accounting law requires (generally seven years), even after you delete your account, with your name and email removed.
  • Your license photo: only the latest one, until you delete your account.
  • Playback records: 18 months.
  • Usage steps (views, previews, purchases): 25 months.
  • Crash reports: 90 days after the problem was last seen.
  • Copies of emails we’ve sent you: 30 days.
  • Backups: our database provider keeps daily backups for up to 7 days, so deleted data can take that long to disappear from them.

Your choices

You can edit your profile any time. You can delete your account and personal data yourself from Account settings on the website or in the app, or ask us to by emailing support@maeviedu.com. Requests by email are completed within 30 days. Deleting your account ends access to classes you’ve bought. Records of completed purchases and payouts are kept where tax and accounting law requires, and the playback records for classes you bought are kept until their 18 months are up, with your name and email removed. You can also email us to ask what we hold about you or to correct it.

Children

Maevi is for beauty professionals and isn’t meant for children. You must be at least 13 to create an account and 18 to buy or sell, and we don’t knowingly collect data from anyone under 13. If you think a child under 13 has an account, email us and we’ll delete it.

Changes to this policy

When we change this policy we’ll post the new version here and update the date below. If a change materially affects how we use information we already have, we’ll email account holders before it takes effect.

Contact

Privacy questions go to support@maeviedu.com.

Last updated October 6, 2026.